Frequently Asked Questions
Find quick answers to common questions about booking, payments, insurance, and vehicle usage.
What cars are available for rent?
We offer only spacious, comfortable, and reliable SUVs and minivans — specifically the Kia Telluride (7 seats, AWD) and Toyota Sequoia Hybrid (8 seats, 4WD). They are fully prepared for highway and mountain driving in Georgia.
Do I need to book a car in advance?
Yes, we highly recommend booking in advance, especially during the high tourist season (May to October). Early booking guarantees that your selected SUV will be reserved for you and locks in the quoted price.
What is the minimum rental period? Is there an option to extend?
The minimum rental period is 48 hours (2 days). If you want to keep the vehicle longer during your trip, simply notify us on WhatsApp. Extensions are subject to availability, and we will update the rental contract and calculate the extra cost.
How does the booking process work?
Select your vehicle on our site → Click "Book Online" or message us directly on WhatsApp/Telegram → Provide your dates, passport, and driving license copies → We instantly verify and confirm your booking without prepayments or paperwork.
How can I pay for the rental? Is a deposit required to book?
No prepayment is required! You only pay when you pick up the car. We accept cash (USD, EUR, GEL converted at current exchange rate), major credit/debit cards, and online bank transfers. We hold reservations free of charge.
What is the security deposit, and when do I get it back?
We hold a low security deposit of $100 to $200 (depending on the vehicle model) during pickup. This deposit is fully refunded immediately upon returning the vehicle in clean, inspected condition.
What if I am late returning the car?
We allow a 1-hour grace period. If you are delayed by more than 1 hour, it will count as a new rental day unless prior arrangements were made. If your plans change, please message us in advance.
Is insurance included in the rental price?
Yes, full CDW (Collision Damage Waiver) insurance is included by default. This covers collision damage, theft protection, and third-party liability with a $0 financial deductible (franchise).
What should I do in case of an accident or vehicle breakdown?
Contact our support team immediately on WhatsApp or call our hotline. Do not move the vehicle unless instructed. We will guide you through the process, help call the police/insurance agents, and arrange a replacement vehicle if needed.
How does car delivery and pickup work?
We provide vehicle delivery and collection anywhere in Tbilisi and directly to Tbilisi International Airport (TBS) for a flat fee of 50 GEL.
Can I return the car in another city of Georgia?
Yes, we can arrange vehicle delivery or return in other cities like Batumi, Kutaisi, Gudauri, or Kazbegi. A custom relocation fee applies depending on the distance.
What amenities and accessories are included in each car?
Every car comes equipped with standard charging cables (Lightning, Type-C, Micro-USB) and a secure smartphone holder for navigation.
Are child seats available?
Yes! We provide clean infant, toddler, or booster seats free of charge. Please specify your child's age when requesting booking details.
Is there a built-in GPS navigation system?
All our SUVs feature active Apple CarPlay and Android Auto. You can connect your phone directly and display Google Maps, Apple Maps, or Waze on the center screen. Physical GPS devices are available upon request.